Privacy policy

We take your privacy seriously, and this Privacy Statement explains how https://novrla.com (collectively referred to as “we,” “us,” or “our”) collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. It also includes anonymous data that is linked to such information. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer be used to identify you.

Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency, using and processing the least amount of data necessary within a limited scope of purpose. We also take technical and administrative measures to protect data security. Personal data is used to verify accounts, monitor fraud, investigate suspicious or illegal activity, and enforce our policies—based on our legitimate interest in maintaining safe and trustworthy services.

What Personal Data We Collect

i. Data You Provide:

We collect personal data you provide when using our services—for example, when creating an account, contacting customer service, subscribing to a newsletter, or making a purchase. This includes:

  • Contact details (name, email, address, phone number)

  • Payment information (credit/debit card details, billing address)

  • Account information and communications

ii. Data About Usage:

We may collect data about how you use our website and services, including:

  • Device type and ID, IP address, browser type

  • Usage, diagnostic, and performance data

  • Approximate geolocation (e.g., through IP or GPS, if allowed)

How We Use Your Data

i. To Provide and Improve Services:

We use your data to provide, enhance, and maintain our products and services. This includes analysis, research, and customer support. For contests or promotions, we may use your information to manage participation and prize fulfillment.

ii. To Communicate with You:

With your prior consent, we may use your data to send promotional emails, service notifications, or respond to inquiries. You may opt out at any time. With your permission, we may also personalize your experience and collaborate with third parties to send marketing offers.

Definition and Use of Cookies

Cookies are small text files stored in your browser to collect information about your usage. We use cookies and similar technologies to personalize content, measure ad performance, improve user experience, and enhance website security.

Disclosure of Personal Data

We may share your personal data with trusted partners to provide or improve our services. We do not share data with third parties for their marketing purposes without your explicit consent.

Data Disclosure, Storage, Transfer, and Processing

i. Legal Requirements:

We may disclose data to comply with legal obligations in Canada, the EEA, or other jurisdictions.

ii. Business Transfers:

In case of mergers, acquisitions, or restructuring, personal data may be transferred to a new entity.

iii. Rights and Protection:

We may disclose personal data to protect our rights, investigate fraud, or ensure safety and legal compliance.

Children

Our services are not intended for children under 16. If we learn we have collected data from a child under 16, we will delete it promptly. Please contact us if you believe a child has submitted personal data.

Your Rights

You have the right to:

  • Access, correct, or delete your data

  • Restrict or object to data processing

  • Request data in portable format

  • Withdraw consent at any time

We may verify your identity before processing such requests. Responses will be provided within 30 days, where applicable.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before engaging with their services.

Data Security and Retention

We use industry-standard security measures to protect your data. Data is retained only as long as necessary to fulfill the purposes described, or as required by law.

Changes to This Policy

We may update this Privacy Statement to reflect changes in technology, law, or our services. Continued use of our services after such updates means you agree to the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@novrla.com