Payment Policy

Welcome to Novrla.com!
We are dedicated to providing you with a secure, smooth, and trustworthy shopping experience. Below is an overview of our accepted payment methods and related policies to help ensure your transactions are processed efficiently.

Accepted Payment Methods

We accept a variety of secure and convenient payment options:

American Express
Discover
JCB
Maestro
MasterCard
Visa

All transactions are processed through secure and encrypted payment gateways to protect your financial information.

Payment Processing

Once your order is placed, your payment will be securely processed and verified in real time. To avoid delays:

Please ensure all billing information is accurate.
If there is a mismatch or error, we may contact you to confirm the details.
Orders with incomplete or unverifiable payment data may be held or canceled.

Currency

All prices on Novrla.com are listed in Canadian Dollars (CAD).

If your payment account uses a different currency, your provider may apply conversion fees or use their current exchange rate.
Please contact your bank or card issuer for details regarding international transaction policies.

Payment Security

Your security is our priority. We use industry-standard SSL (Secure Socket Layer) encryption and PCI-compliant gateways to protect all sensitive data.

We do not store your full credit card information on our servers.
Transactions are processed by trusted third-party providers who meet strict data protection standards.

Issues with Payment

Encountering a problem at checkout? We're here to help.

Please reach out to our support team at info@novrla.com with your order details.
Common issues include: card declined, billing/shipping address mismatch, or insufficient funds.

We’ll work quickly to resolve any issue so you can complete your purchase with confidence.

Thank you for choosing Novrla—your destination for inspired living and global home decor.
We appreciate your trust and are committed to making every shopping experience safe and enjoyable.